What is Conversational Search?

Conversational Search is a search interaction where users ask follow-up questions in natural language and the system maintains context across turns. Conversational Search is commonly implemented through chat-style interfaces and AI-generated answers.

Quick definition

Conversational Search is search that works like a dialogue, with follow-up questions and context.

How Conversational Search works

  • Conversational Search systems interpret query intent across multiple turns.
  • Conversational Search systems often rewrite or expand queries to retrieve relevant sources.
  • Conversational Search systems generate answers that incorporate the current question and prior context.
  • Conversational Search can reduce clicks when answers are complete in the interface.

Why Conversational Search matters

Conversational Search matters because the unit of optimization becomes the answer, not only a ranked link.

Conversational Search affects:

  • how users discover brands and content through LLM answers
  • how contextual relevance and trust signals influence answer selection
  • how prompt-based measurement can be used to track visibility over time

Example use cases

  • Monitoring how answers change as a user asks follow-up questions about pricing or constraints.
  • Creating pages that contain definitions and step-by-step sections that are easy to extract.
  • Mapping multiple query intent variants to different sections of the same topic.

Related terms